Frequently Asked Questions

Yes. Maaber Shatt Al Arab performs customs clearance through its own personnel. We do not outsource clearance to other clearance companies. Our Umm Qasr operation has 12 dedicated customs clearance staff.

We have offices in Basra and Umm Qasr, Iraq.

Yes. We coordinate transit cargo through Iraq to international destinations, including CIS countries. The route and requirements are reviewed for each shipment.

Yes. Our door-to-door service can include supplier collection, international freight, Iraqi customs clearance and final delivery. We confirm the available service and scope after reviewing your shipment.

Our road freight origins include Kuwait, Saudi Arabia, the UAE, Jordan, Syria, Türkiye and CIS countries. Some movements require transit through other countries before entering Iraq.

Send the commercial invoice, packing list and available transport documents, together with the cargo description, origin and destination. A certificate of origin and additional permits or documents may be required depending on the shipment.

We assess the origin, cargo requirements, available corridors and final destination to recommend a suitable entry point for your shipment.

Timing depends on document readiness, cargo requirements, inspections and the relevant authorities. We review the shipment and explain the expected process rather than promise a fixed clearance time.

The quotation states the included services and any exclusions. Duties, taxes, third-party charges, unloading and special handling should be clarified before the shipment is confirmed.